I get "Anomaly Detected" error when solving captcha. What can I do?
Captcha is adapted at strategic points on the website to mitigate and combat bots. You may get the "Anomaly Detected" error when you try to use third-party services to solve captchas. These third-party services often have anti-trackers that try to interfere with Cloudflare Turnstile by mistake.
Cloudflare Turnstile doesn't usually show the traditional interactive captchas, instead it employs non-visual puzzles behind the scenes to verify real users and only shows a visible one-click captcha box occasionally. Turnstile stops abuse and confirms visitors are real without the data privacy concerns or awful user experience of traditional captchas, and it doesn't track you on anything. By interfering with it's designed function, you cause issues that raise and bring up the error.
What can I do if I encounter such error?
There are two (3) self-fix steps you must perform in other to resolve the error:
- Disable any of such third-party services you may have employed for solving captchas.
- Disable any browser extensions that may manipulate the website page (eg. ad-blockers).
- If you're using a mobile device, ensure desktop mode/view is disabled in your browser setting, as it wouldn't allow smooth solving of turnstile.
Note: Use of third-party services to solve captchas (or enabling ad-blockers) goes against our Terms of Service, and you risk being banned permanently.